Frame.io storage full: move completed projects without losing the handover

Export the right originals, preserve project records and choose playable storage or cold archive before removing the old copy.

Updated 16 September 2026

Move only work that is finished: download the required originals and records, verify another copy, then decide what stays playable. UC does not automatically import a Frame.io project’s versions, comments, approvals or folder permissions.

Choose what can leave active production

Separate ongoing reviews, delivered films that clients still need to watch, and dormant projects. Keep ongoing production in its working system. Put frequently watched deliveries in hot storage; put genuinely inactive material in cold archive with a restore plan.

Record the master, source media, captions, project file, approval state and links you must keep. A collection of final exports is not necessarily a complete editable project.

Download and verify before deleting

  1. Use Frame.io’s clip menu to download the original rather than a smaller proxy when preserving source quality matters. Folder and bulk downloads are available; the Transfer app can handle larger transfers.
  2. Inventory every version you need. Do not assume a selection of the visible latest cuts includes all older media and supporting files.
  3. Keep comments and approval records separately using the export options available in your Frame.io account. Downloaded video files do not contain the full review history.
  4. Open the downloaded files, compare file counts and sizes, and check representative frames and audio. Keep a second independent copy of irreplaceable material.
  5. Upload a small pilot to the destination and test a restore or playback before removing the old project. Confirm the original service’s storage meter after cleanup; do not treat a local download as proof that storage was released.

Choose the right UC pool

Every paid UC tier has separate hot and cold capacity. Hot files can serve playback, embeds and review. Cold files must be restored first, with enough free hot capacity; restore time varies and has no fixed completion promise.

Extra whole-TB blocks cost USD 50/month hot and USD 25/month cold. Moving a file between pools does not automatically remove a purchased block or lower your subscription. Compare the new total bill with retaining or expanding Frame.io before moving.

Calculate capacity and restore headroom.

Replace the client’s handover links

Make a list of Frame.io URLs in client emails, project documents and your CMS. Send or publish the new location through your normal agreed handover process after testing it. UC cannot redirect a Frame.io URL, and an upload does not recreate its earlier approval trail.

Keep the old service active through a defined verification window. Retain Frame.io when your team still needs its production or Adobe workflow; UC can hold delivered films alongside it.

Source and migration scope

Download instructions checked 16 September 2026 against Frame.io’s download guide and Frame.io Transfer documentation. This is a manual migration procedure, not a claim that an automated Frame.io importer or a recorded migration pilot is available.

Frequently asked

How do I move completed projects out of Frame.io when storage is full?

Download required originals and supporting records, verify them, then test a small upload and restore at the destination. Replace client links and preserve review records before deleting any source project.

Can clients review a film directly from cold storage?

No. Restore it to hot storage first and allow time for the transfer. Keep films hot while reviews or website embeds need to work.

Will moving a film to cold storage automatically reduce my bill?

No. The file’s storage state and your purchased capacity are separate. Review plan and block subscriptions after the move, and compare the total cost before cancelling anything.

Host your work at full bitrate

Play your uploaded export without another platform re-encode. Browser compatibility and connection requirements still apply. Start with one film, then compare current storage and team allowances.

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