The handoff
Deliver final video files to clients
like a studio.
The handoff is the part of the job the client keeps. What a real delivery contains, why transfer links and cloud drives degrade it, and how studios hand over the master at full quality.
Video hosting for filmmakers · 5 GB free · Paid plans from USD 9/month
By uncompressed.io · Updated September 2026
The package
A finished delivery is five files,
not one.
The master, a web version, the vertical and square cutdowns, stills, and captions. Clients rarely ask for the full set by name; studios deliver it anyway, and where each file lives matters as much as what it is.
Every handoff is two files doing two different jobs. The streaming copy exists so the client can press play anywhere and leave notes; the master exists so they own the finished work. Do not make a client scrub a 40 GB download just to leave a comment, and do not let a player re-encode the cut they are approving. Post the web master where it streams byte for byte, run the notes in a review room, and keep the true master one switch away on the same page.
The macOS app supports R3D, BRAW, N-RAW and ProRes on compatible Macs. Playback depends on the codec, hardware, storage and file availability; test a short clip on the recipient’s Mac. For browser review, use a supported H.264, HEVC or AV1 export.
The web master is the file that streams; the finishing master is the file the client archives. Both live under the same link.
The methods
Three ways to send a film.
Only one screens the real file.
A transfer link moves bytes, then dies. A cloud drive keeps bytes, then screens a re-encode. Full-bitrate hosting does both jobs from one link: the client watches the real file and downloads the original when you flip the switch.
Cloud drives feel free because the storage is already paid for, but the player is where a delivery quietly degrades. Dropbox’s own engineering blog describes previews as transcodes: the source is decoded, re-encoded to H.264, and served as a ladder of quality layers (their 2014 architecture post, still the on-record description). The help pages add the plan math. A Basic owner’s shared link previews at 1080p at most, the player adjusts resolution to the viewer’s connection and screen, and a viewer can stream only the first 30 minutes before a forced download.
Google Drive is blunter: maximum playback resolution is 1920 x 1080 on every plan. A file stored at 5 TB still plays at 1080p, and fresh uploads sit in background processing with no stated time bound; the documented remedy is to try again later. Box caps video previews at 480p on standard Business accounts. None of this touches the stored file. All of it decides what your client sees when they press play on your color work.
Transfer links fail on a different axis. The bytes arrive intact, and WeTransfer states plainly that files are sent exactly as uploaded, but the free tier caps a transfer at 3 GB and the link is designed to expire: a free Dropbox Transfer lasts 7 days and paid ones default to 30. The client who returns months later for the master finds a dead link, and you are back to digging through archive drives.

Vendor limits read from Dropbox, Google Drive, Box and WeTransfer help documentation, September 2026. Full citations in the sources below.
Bitrate is the number the resolution ceilings hide. The same 200 Mbps export, streamed to a client on each platform:
uncompressed.io
Vimeo 4K H.264 maximum
OneDrive / SharePoint ceiling
File data rates are not visual-quality scores or universal playback guarantees. Browser performance depends on codec, profile, hardware and connection. Vendor rates refer to the documentation or measurements identified in this article’s sources.
The workflow
The delivery round,
start to signed off.
Four moves, one link, and a record you can invoice against.
Approval has to be an action on a specific cut, not a warm sentence in an email thread. In the review room a client approves or requests changes per version, and the mark stays stamped on that exact cut: green on v4 means v4, with the timecoded notes and drawings that led there attached to their frames. That record is what lets you invoice cleanly and treat the next request as a new, scoped round instead of an unpaid revision. One rule protects it: bump the version for every export the client sees, and never overwrite a version that already carries comments, because a note and the frame it points to must stay in sync.
A vertical reframe is a separate cut, not a crop of one already signed off. Deciding what survives when two thirds of the width goes away is a creative call, so a sign-off on the horizontal does not cover it. Put it up as its own film and let it take its own approval.
Run the last round
Post the candidate master to the review room. The share link is the auth, so the client clicks and watches; notes land on the frame with timecode and drawings, no account required.
Record the approval
Per-version red or green, stamped on the exact cut. The horizontal, the vertical and the square each carry their own mark, so one open note never blocks the rest.
Load the drawer, flip the switch
Stage the master, web version, cutdowns, stills and captions in the deliverables drawer, then turn on original-file downloads. The client pulls the exact bytes you exported.
Archive on the same link
Leave the film where it streams. New versions keep the same URL, no per-view charges apply, and the months-later request for the master is a click instead of a drive hunt.
30 min
Dropbox free-link cap
The most a client can stream from a Basic owner's shared link before a forced download.
1080p
Google Drive ceiling
Maximum playback resolution on any plan, even for a file stored at 5 TB.
5 TB
Per master here
Resumable uploads that survive navigation, streamed back byte for byte.
0
Re-encodes
The player streams the exact bytes you exported, on every plan including Free.
After the handoff
Put the boring part
in writing.
A delivery closes with three sentences in the final email or the contract, each backed by something on the page: which version was approved and when, who stores the master and for how long, and what counts as a new round. For work that is embargoed before launch, gate the room the way you would gate a screener: password or unlisted access, expiring links, session watermarks, and forensic marking for the leak-sensitive cases. Secure screener sharing covers that tier of caution. Most commercial jobs need none of it, just an unlisted room and a master that stays behind the switch until the invoice clears.
Handoff hygiene
Close the review before calling the file final
Check whether the selected version has an explicit client decision and whether any requests remain unresolved. Record exceptions instead of removing them from the list. A film can be delivered with an agreed exception, but that agreement should be identifiable.
Keep the final filename, version and delivery date beside the review record. Test the public handoff outside your creator session. An invoice reference can connect your documents without implying that a review report itself is an invoice or payment receipt.
Questions
Frequently asked
What files should I deliver to a video client?
Five cover almost every job: the finishing master (ProRes or DNxHR), a heavy HEVC or H.264 web master for everyday playback, the 9:16 and 1:1 cutdowns, high-res stills, and caption sidecars. Stage them in one deliverables drawer under one link so the client never has to ask which file is which.
How do I send a final video that is too big for WeTransfer?
Free WeTransfer caps a transfer at 3 GB, which a finished 4K master exceeds easily. Host the file instead of transferring it: uncompressed.io takes masters up to 5 TB per upload with resumable transfers, streams the exact bytes for review, and hands the client the original through a download switch on the same link.
Why does my video look worse when clients watch it on Dropbox or Google Drive?
Because the preview is not your file. Dropbox transcodes previews into tiered H.264 renditions and adjusts resolution to the viewer's connection and screen, and Google Drive caps playback at 1080p on every plan. The stored file is untouched; the version your client judges is the re-encode.
Should I watermark a final delivery?
Usually no. On a normal commercial job, an unlisted review room plus a clean master held behind the download switch until payment is enough protection with far less friction. Reserve session watermarks and forensic marking for embargoed or leak-sensitive work, where they earn their keep.
How long should I keep a client's master after delivery?
Decide it in writing at handoff. Requests for the master or a fresh aspect ratio months later are routine, so the cheapest answer is to leave the film hosted where it already streams: active paid uncompressed.io accounts are exempt from the free inactivity cleanup, subject to the Terms, and new versions keep the same link the client already has.
Deliver from one link
Stream the real file for approval, stage every deliverable in the drawer, and hand over the original with a switch. No re-encode, no expiring links, on every plan.
Sources
- 1.Video Processing at Dropbox (Dropbox Tech Blog) (engineering post dated February 18, 2014; Dropbox's on-record description of previews as decode-and-re-encode transcodes)
- 2.Dropbox video and audio playback FAQs (Dropbox Help) (preview resolution caps and streaming-time limits by owner plan; checked September 2026)
- 3.Store and play video in Google Drive (Google Drive Help) (1080p maximum playback resolution, 5 TB file storage, background processing; checked September 2026)
- 4.Introducing Box Preview (Box Support) (480p preview cap on standard Business accounts; checked September 2026)
- 5.Video playback overview (Microsoft Learn) (OneDrive and SharePoint ABR ceiling of 1080p at roughly 360 Kbps to 6 Mbps)
- 6.Dropbox Transfer: an overview (Dropbox Help) (transfer size caps and 7-day / 30-day link expiry by plan)
- 7.How big a file can you send with WeTransfer? (3 GB free per-transfer cap; files sent without re-encoding)
- 8.Guidelines for determining playback resolution (Vimeo Help Center) (published 22 Mbps for 4K H.264 maximum 4K playback bitrate)
