Privacy Policy

uncompressed.io is a high-bitrate video hosting service for filmmakers, cinematographers, colorists and studios. It is operated from Québec, Canada, and this policy is written to meet Québec’s Law 25 (the Act respecting the protection of personal information in the private sector).

Person responsible for privacy

The person responsible for the protection of your personal information is Christian Gomez. You can reach him at privacy@uncompressed.io for any question, access request, correction or complaint.

What we collect

We keep the collection deliberately small:

• Account information — your email address and a password. Passwords are never stored in plain text; they are hashed.
• Your uploaded video masters — the files you upload, stored exactly as delivered so they can be streamed byte-for-byte.
• Basic usage counts — such as view counts on your videos and the amount of storage you are using, so we can show you your stats and meter your plan.

What we never do

Your files are never re-encoded, never sold, and never used to train anything. We never sell or rent your personal information, and your footage and your clients' viewing activity are never used to build advertising profiles.

What we do run is measurement for our own marketing: we may use advertising and conversion pixels (for example from Google or Meta) so we can tell which of our campaigns brought you here and whether they work. Those pixels see standard web events — pages visited, a signup, a purchase — never your videos, your galleries or your clients.

How long we keep it

• Free accounts — if an account stays inactive, its uploaded videos are cleared after 90 days of inactivity. We send an email warning before anything is deleted, so you have a chance to sign in or upgrade.
• Paid accounts — your videos are kept for as long as your subscription is active.

When you ask us to delete your account and data, we do so within 30 days, except for the minimal records we must keep for legal or accounting reasons (for example, billing history).

Your rights

Under Law 25 you may access the personal information we hold about you, ask us to correct it, and ask us to delete it. Write to privacy@uncompressed.io and we will respond within the delays set by law.

Cookies

We use essential cookies to keep you signed in and operate the site, and we may also use advertising and analytics cookies or pixels (such as Google or Meta) to measure our campaigns and conversions. They cover site navigation and signup or purchase events only — your videos and your clients' activity inside galleries stay out of them, and nothing is ever sold.

Complaints

If you are not satisfied with how we handle your personal information, you may contact the Commission d’accès à l’information du Québec, the provincial authority responsible for privacy oversight.