Terms of Service

These terms govern your use of uncompressed.io, a high-bitrate video hosting service operated from Québec, Canada. By creating an account or uploading a file, you agree to them.

The service

uncompressed.io streams your master file byte-for-byte. We do not re-encode, transcode or alter your stored original — your stored original and original-file downloads remain unchanged. Protected playback may add viewer-specific watermarks without modifying the stored original. Compatible codecs, devices and connections are required for playback. There are no bandwidth caps, and streaming is unlimited on every plan.

Your content and your rights

You own everything you upload. We claim no ownership of your footage. You keep full responsibility for having the rights to everything you upload — including the footage itself, any music, and any other material it contains. You grant us only the limited licence needed to store and stream your files to the viewers you choose, for the purpose of operating the service.

More precisely: by uploading content you enter into a digital-distribution agreement with us that grants us a non-exclusive, worldwide, revocable licence of authorized streaming rights — solely for the secure distribution, screening and client delivery of your content to the viewers you designate. This licence includes the right to apply content-protection technologies — encryption, digital rights management where explicitly offered, and session and forensic watermarking — for the sole purpose of enforcing your rights in your content. The licence ends when you delete your content or close your account: from that moment we will not publish or distribute that content, and residual transient copies (caches, backups) are purged in the ordinary course of operations. We never sell your content. Disclosure for the safety and legal purposes below is limited to what is lawfully justified, and preservation duties can survive account closure or deletion requests.

No AI training, no datasets. We do not use your content — your files, frames, audio, captions, comments or the metadata that travels with them — to train, fine-tune, evaluate or improve any machine-learning or artificial-intelligence model, ours or a third party’s. We do not sell your content, build AI training datasets from it, or permit other companies to use it for model training or improvement. Processing is limited to delivering features you request and the narrowly scoped safety and legal purposes described below, subject to applicable notice requirements. This is a contractual obligation, not a setting: it cannot be changed by a quiet update to these terms. Any change to this paragraph will be announced to you by email at least 30 days in advance, and you will be able to delete your content before it takes effect. The limited licence described above is the only licence you grant us, and it includes no training right.

Acceptable use

You agree not to upload or distribute through the service:

• content you do not have the rights to, or that infringes anyone’s copyright or other rights;
• leaked or stolen material, or anything not yet publicly released, including pre-release footage of films, games or software you are not authorized to distribute;
• content that is illegal under the laws of Québec or Canada;
• child sexual abuse material (CSAM) — this may result in immediate restriction, suspension or termination, preservation of relevant evidence and reporting to authorities as required or permitted by law;
• pornography and sexually explicit content intended primarily for sexual gratification, including AI-generated or manipulated content; nonsexual nudity in artistic, documentary, medical, educational or narrative contexts is not automatically prohibited;
• nonconsensual intimate imagery, including sexual deepfakes, sexual exploitation, trafficking and sexual solicitation of minors;
• content that glorifies real violence, threatens a person, or presents graphic injury or killing primarily to shock, humiliate or exploit a victim; fictional, documentary and journalistic works are assessed in context, without exempting otherwise illegal content;
• malware, viruses, or files designed to harm or compromise systems;
• advertising, promotional or solicitation content unrelated to your own work, including the promotion of tokens, coins or investments.

We may suspend or remove content, and close accounts, that violate these rules.

Content safety, moderation and reporting

These rules apply to all content uploaded, imported, stored or shared, including versions, archives, private, unlisted, password-protected and Vault content. Privacy settings and Vault do not exempt content from these rules or promise that it is inaccessible to the operator or authorities acting lawfully.

Where permitted by law and subject to applicable notice requirements, we may check new or existing content and relevant technical records at any time to protect people, investigate reports, enforce these rules and meet legal obligations. Checks may include digital-fingerprint matching, automated analysis of frames or excerpts, and limited review by authorized personnel. This is not continuous human surveillance or a guarantee that all prohibited content will be detected.

Automated tools can make mistakes. A report or automated result is a signal for review, not a finding of illegality or guilt. We may request information, restrict access, suspend an account or remove content after review; we may act immediately when required by law or an urgent safety concern. A moderation decision is not a judicial determination.

When evidence gives us reasonable grounds to believe an offence has occurred, including child sexual exploitation, we proactively report the facts to appropriate authorities where required or permitted by law; we do not necessarily wait for a request from authorities. We lawfully assist investigations and may preserve and disclose relevant evidence, including the file, timestamps, account identifiers and available network observations. Disclosures are limited to what is required or lawfully justified and use secure channels. Authorities decide investigations and prosecutions; we do not promise arrest or conviction.

Legal preservation is separate from removing access. It may delay deletion of relevant files and records even after an account-closure request. Its scope and duration follow legal requirements, applicable orders and a documented review schedule. We may defer notices where required by law or where disclosure could prejudice an investigation.

Approved moderation providers may process content only to provide the agreed safety function, subject to appropriate confidentiality, retention and transfer controls. We never sell your content or use it, or permit a provider to use it, to train, fine-tune, evaluate or improve AI models. Safety analysis grants no training rights.

For existing users, expanded proactive-analysis permissions are subject to prior notice commitments, including the promised email notice of at least 30 days before changing the analysis commitment. Publishing this revision does not mean that notice has been sent or the notice period has elapsed. Existing legal obligations remain applicable.

You can report content or appeal a decision. Provide the relevant link or identifier and factual details; do not attach sexual content involving children. Safety complaints and investigation requests are not automatically forwarded under the copyright notice process.

Copyright — notice and takedown

We follow a Canadian notice-and-notice approach. If you are a rights holder and believe content on uncompressed.io infringes your copyright, email a notice to hello@uncompressed.io identifying the work, the URL of the allegedly infringing content, and your contact information. We will forward your notice to the account holder and, where appropriate, act on it — including removing the content or disabling access.

Billing

Paid plans are billed through Stripe, monthly or annually. Current tiers are:

• Free — 5 GB of storage, one film at a time.
• Lite : 9 USD / month; 99 USD / year, paid upfront; 100 GB hot + 100 GB cold, 1 seats.
• Pro : 39 USD / month; 429 USD / year, paid upfront; 250 GB hot + 750 GB cold, 1 seats.
• Max : 99 USD / month; 1089 USD / year, paid upfront; 500 GB hot + 2.5 TB cold, 2 seats.
• Studio : 219 USD / month; 2409 USD / year, paid upfront; 1 TB hot + 8 TB cold, 5 seats.
• Add-ons on every paid plan: USD 15 per seat/month or USD 180 per seat/year; USD 50 per hot TB/month; USD 25 per cold TB/month. Add-ons receive no annual discount.

You can cancel anytime through the Stripe customer portal. Applicable taxes are added at checkout. Plans include storage, team seats and caption allowances. Additional storage and team seats are billed separately; additional video views are not.

Billing cycles and archives

The annual base plan is paid upfront at ten monthly payments for twelve months. Seats follow the selected cycle, without an annual discount. Extra storage is always billed monthly, including with an annual base plan. Storage reductions take effect at the next storage renewal; free enough capacity before a reduction. Taxes are additional.

Core hosting and review features are included on every plan. Starter holds one film at a time, with no cold archive or paid add-ons. Project archives require a paid plan. Storage, seat and caption allowances vary by plan; caption allowances reset each UTC calendar month and are not increased by add-ons.

Cold files must be restored into available hot capacity before streaming, embedding or review. The restore allowance is twice the cold capacity per UTC calendar month. Completion depends on file size, transfer path and verification; no fixed time is guaranteed. Owners can download project-archive files directly without restoring them. Keep independent backups.

Quotas use binary units: GB = 2^30 bytes and TB = 2^40 bytes. Pro’s advertised 1 TB total is rounded: its 250 GB and 750 GB pools total 1,000 GB, approximately 0.977 TB. Legacy subscriptions and app-store purchases may retain their own agreed terms.

FairPlay DRM is not a currently shipped Vault feature. Protection reduces risk without guaranteeing that leaks cannot occur or that every recovered copy can be attributed.

Multiple accounts and plan limits

You may not create or use multiple accounts to circumvent plan limits, including Free-plan storage, film-count, seat or caption allowances. This includes distributing your own library across multiple Free accounts to combine their allowances. Separate accounts for genuinely independent users or businesses remain permitted.

Where accounts are used to bypass these limits, we may require you to consolidate them, reduce usage or upgrade to a suitable plan. Before restricting accounts for this reason, we will notify you by email and provide at least 14 days to resolve the issue or explain why the accounts are independent. This rule applies prospectively: for existing accounts, that period begins when we send the notice. We will not treat use predating this rule as a violation of it.

Free accounts and inactivity

Videos on free accounts may be cleared after 90 days without account or video activity. Signing in, opening the library, attempting or completing an upload, or a view on a film resets this clock. Active paid accounts are exempt from this free-account inactivity cleanup, subject to cancellation, user deletion and these acceptable-use terms. We send an email warning before anything is deleted, so you can sign in or upgrade to keep your files.

Keep your own backups

uncompressed.io is a delivery and hosting service, not a backup service. Always keep your own copies of your masters. We are not responsible for lost files.

Limitation of liability

To the fullest extent permitted by law, our total liability to you for any claim arising from the service is limited to the amount of fees you paid us in the 12 months before the claim. The service is provided “as is,” without warranties beyond those that cannot be excluded by law.

Governing law

These terms are governed by the laws of Québec and the laws of Canada applicable there, and any dispute is subject to the courts of Québec.

Contact

Questions about these terms? Email hello@uncompressed.io.